The Lawyer's Lawyer

Q. We are thankful for the many satisfied clients who have recommended us to their friends, coworkers and relatives. To encourage more referrals, may we send them tokens of our appreciation?

Q. My injured client just tweeted photos of his hiking the Appalachian Trail. To prevent the defense from finding them, may we delete the tweet?

Q. As we head to the beach for a two-week vacation, my wife and kids want me to leave my cell phone behind so I won't be distracted with client calls. Is this a good idea?

Q. Rather than focus on charges that may be tough to beat, my client repeatedly insists that she wouldn't be prosecuted at all if she were white. As a white woman, how can I get her off this racist rant?

Q. After ten months of discovery in a complex civil case, my client fired me for "taking too long" and refused to pay her bill. Now, her new lawyer has asked me for the file. May I keep it until I get paid?

Q. If I don't take retainers, I won't need a trust account at all. Can't I avoid this whole problem by billing for my work after it's completed?

Q. After ordering numerous revisions to her will, my client changed her mind yet again, claimed that my latest draft misstated her wishes, and demanded all of her money back. If I give in, can my refund be used against me?

Q. Whenever my client gets a bill, he calls to question each of my time entries, keeping me on the phone for 30-45 minutes each time. May I bill him for this time?

Q. I've always heard that referral fees are forbidden. But I know lawyers who routinely refer cases for a share of the profit, even if they're not licensed where the cases are pending. Isn't this unethical?

Q. It's a loser under current case law, but my client still wants me to seek relief that would require a major reversal of precedent. If she'll agree to a generous retainer and hourly fees, should I take it?

Q. Before leaving, our Chief Legal Officer reported directly to our CEO. Rather than keep counsel in upper management, may we eliminate the position and have our next lawyer report to a manager who works beneath our COO?

Q. My tech client had a huge gift basket delivered to me, with an envelope containing first class tickets for a golf trip to Scotland. May I accept these?

Q. My client has threatened me with a lawsuit and an ethics complaint unless I refund her legal fees. Should I pay her to release these claims?

Q. My online reputation is everything to me. So how should I respond to a scathing review that called me an "awful" and "dishonest lawyer" who cares more about money than people?

Q. I'm not inclined to make excuses. But things have been so hectic in my office that I let a nice accident case slip through the cracks and failed to file suit by the limitations deadline. My head is spinning. What should I do now?

Q. After emailing several documents to opposing counsel, she slammed me for failing to encrypt the message and exposing records on her client's medical history. Must I encrypt these emails?

Q. I've been approached to represent the husband in a messy custody case. His wife is using an old law school classmate and fellow golfer who serves with me on a bar association committee. Would that present a conflict?

Q. An engaged couple wants to retain me in an accident case. The boyfriend drove through an intersection when a truck ran a red light and crashed into them. May I represent both?

Q. After two other lawyers let her down, a sexual harassment victim approached me to fight for fair compensation. I haven't done these cases before, but she thinks the case is worth millions in light of the #MeToo movement. Should I take the case?

Q. Wishing to handle it herself, my client has asked me not to pay one of her doctors from the proceeds of her settlement. I never signed anything to guarantee such payment, but I'm afraid that the doctor will claim a lien on the proceeds and come after me. What should I do?